Frequently Asked Questions EmergencyMD Advanced Urgent Care

Frequently Asked Questions and Answers

Do I need an appointment to visit EmergencyMD?

NO! We see patients without an appointment. Patients are seen in the order they arrive and normally within 30 minutes or less. Just walk in during our normal business hours!

What types of patients do you treat in advanced urgent care?

EmergencyMD physicians are trained to see patients of any age, from infants to the elderly.

Do you treat infants and children at EmergencyMD?

Yes, we can treat infants and children at EmergencyMD with the permission of their caregiver. We can provide services like sports physicals or treat your child’s cold.

What type of injuries and illnesses do you treat?

We can treat your child’s cough, your broken bone or deep laceration as well as provide sports physicals for your teen. If you haven’t been able to see your primary care physician, can’t wait to see them, or just don’t have one, we will provide quality medical care that you can trust.
Some typical injuries and illnesses:

  • Cold and Flu
  • Bronchitis
  • Earaches
  • Allergies
  • Cuts, scrapes and lacerations requiring stitches
  • Sprains, strains and broken bones

How do I know if I should visit EmergencyMD or go to the Emergency Room?

Urgent care centers are designed to see you quickly when you are sick or injured. They don’t require an appointment like your doctor’s office and the waiting times are significantly shorter than those at the emergency room. IF YOU HAVE A LIFE THREATENING INJURY OR ILLNESS, CALL 911.
If you have having chest pain, think you are having a stroke or heart attack, have severe abdominal pain, shortness of breath or another serious condition, please call 911 or go to the nearest emergency room.

How long will I have to wait to see an urgent care doctor?

EmergencyMD strives to see their patients within 30 minutes of their arrival. While you wait we have a comfortable waiting room with many amenities to help you relax during your short wait to see a doctor.

Do you accept insurance?

We accept most insurance, but also have self-pay options available.

What if I don't have insurance?

If you don’t have insurance you can pay for your visit with cash, check or credit card.

What types of medical providers will I see?

EmergencyMD has board-certified emergency physicians on staff to treat your illness or injury. We also have an on-site laboratory and diagnostic equipment to help our physicians diagnose and treat you quickly and efficiently.

What should I bring with me to my visit?

When you visit you’ll need to have identification, your insurance card (if you are insured) and a form of payment. We accept cash, check or credit card to pay for your visit. You will also be responsible for any insurance co-pay when you visit.