Welcome To Medical Assistant(MA) Training

    Welcome to training! Whether you are a new employee or a returning employee who wants to brush up on their skills, this guide will help you to grow professionally. EmergencyMD is committed to the training of its staff, contemporary in regards to patient care with a lofty goal of a mistake free practice. As we say in healthcare see one, do one and teach one but before that read!! Whether MA is your future career or a stepping stone to the future the foundation and principals taught here will help you to succeed not only at EmergencyMD but in healthcare. Your learning and training process will include videos, written materials, hands on experience and both written and practical exams. Established staff will perform yearly competencies and brush up using the materials contained.

MA Skills Checklist?

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Post Test

Shift Admin

Clocking In and Out

Upon completion of this video series you will have an understanding of how clock in and out during your shifts.

Post Test

Shift Admin

How to Clock in and Clock Out

Post Test

Phone Etiquette

Upon completion of this video series you will have an understanding of how to handle incoming and outgoing phone calls. This simple procedure is a lifeline of our business and therefore plays a crucial part in the success of our business.

Post Test

Phone Etiquette 101

Post Test

Electronic Medical Records Orientation

ECW - e-Clinical Works

Upon completion of this video series you should have a general understanding of our Electronic Medical Record known as e-Clinical Works or “ECW” for short. These videos provide a basic overview of the system ranging from registering patients to the functionality of our Tracker Board. Once complete please proceed to the post test to complete your exam.

Post Test